Sales Policy

Thank you for choosing the products of store.themdiaskool.com.

Parties to the Agreement

The Media Skool Online Store Sales Agreement (hereinafter referred to as “this agreement”) is an agreement concluded for buyers to purchase products from the The Media Skool Online Store subordinate to mall. store.themdiaskool.com. (hereinafter referred to as The Media Skool Online Store). Once the buyer has placed an order in the The Media Skool Online Store, he/she hereby state and guarantee that he/she has the ability to agree to and sign the clauses in this agreement. If the buyer cannot accept all the clauses included in this agreement, please do not hit the “Buy” button.

Pictures and Advertisements

The information included in the The Media Skool Online Store is nothing more than invitation for offer. Any information of such does not form as offer of the The Media Skool Online Store to provide any product or service. The pictures, videos and words displayed on the The Media Skool Online Store may not be the same as the actual products due to different batches and technology advancement. There may also be errors due to careless omissions in the review process. The Media Skool Online Store always strives to provide customers with objective and correct website content and pictures, but takes no responsibility for any incorrect information that has not been subject to proofreading, or for any misunderstandings due to differences in interpretation. If you find any errors in the information displayed on the The Media Skool Online official website, please contact us at admin@themediaskool.com.

Pricing and Adjustment

The Media Skool Online Store reserves the right to change the price of the products displayed in the The Media Skool Online Store based on the actual market situation. In the event of a price change, any change or cancellation of an order due to a change in price will not be accepted. The Media Skool Online Store has the right to correct any unintentional mispricing. In the event of a pricing error, you will be notified and will be allowed to continue trading at the correct price or cancel the order without any charge. You can find additional information on pricing and sales taxes on the “Payment and Pricing” page.

Order Receipt and Confirmation

When you place an order from our mall, your order constitutes an offer to purchase products or services from us. If your order contains multiple products or services, your order will contain a series of offers for each product or service. Once we have received your order, we will send you an order confirmation email. However, your receipt of the above email does not constitute confirmation that we have accepted your order, nor does it constitute a confirmation of our offer to sell. It simply means that we have confirmed receipt of your order. Once we have handled your order and are ready to ship the goods, The The Media Skool Online Store will change the order status in Personal Center to “confirmed”. We will send you another email indicating that we have accepted your order, which will include shipping details when the shipment is ready and shipped out from the warehouse. We have the right to decide whether to accept your order. The The Media Skool Online Store will only accept your order only after we have confirmed that the stock, logistics, policies and all other objective conditions can be satisfied. If the The Media Skool Online Store have confirmed your order, but find out later that we can not offer the products or service ordered or that the buyer is scalping, competing with malice or buying against the purchase limitation, etc., we will cancel the order and refund the purchase price to you in full.

Order Cancellation

Customers could cancel the order before it is confirmed. The order cannot be changed once it has been confirmed and processed. No refund will be given, when order(s) have been confirmed and when order(s) been send out for delivery.

Logistics and Delivery

For non-pre-sale products, The Media Skool Online Store processes the order within 24 hours after the order was placed, once confirmed, we will ship it according to the timescale shown on the store product page. The Media Skool Online Store will select a third-party shipping company with consent of the buyer, including but not limited to: 1. DAL Courier Services, 2. SingPost, 3.DHL. The Media Skool Online Store will choose the most suitable shipping company to provide the service according to the shipping address. You may advise us on the most appropriate shipping company for our reference, however we may not follow this advice. The shipping time should be subject to the time announced by the third-party shipping company. Once the products of your order leave our warehouse, the actual delivery may be affected by events which are beyond The Media Skool Online Store’s control. Thus, The Media Skool Online Store does not assume any responsibility for any delay in delivery due to unexpected logistics related events. If any logistics delay occurs, you may send an email to admin@themediaskool.com, and we will do our best to contact the logistics company to help resolve the issue.

Return and Exchange

Products purchased at The Media Skool Online Store can be returned within 7 days upon receipt of the product without any reason. The product has to be in unopened-factory condition and The Media Skool Online Store will only refund the full price of the product. Costs like custom fees and re-stocking fee will not be refunded. The Media Skool Online Store will offer you an exchange should there is any quality issues with the product within 7 days from the date of the completed transaction. We will refund you should there is no exchange unit. We will also be responsible for any costs incurred during this type of exchange and refund. The Media Skool Online Store would not provide refund or exchange for any product issues caused by customers, whereas you are welcome to contact products Customer Service for any maintenance request. Fees and charges are subject to the evaluation of products Customer Service.

Pre-Sale Policy

For pre-sale products, The Media Skool Online Store would only provide the estimated shipping time due to objective uncertainty, the actual shipping time may be influenced production, inventory situations and force majeure. Customer hereby agrees that The Media Skool Online Store has the right to adjust the shipping time according to the actual situation, or cancel the order after receiving the permission from the customer. If any such adjustment or cancellation occurs, The Media Skool Online Store will promptly notify the customer.

Reselling forbidden

The Media Skool Online Store sells and delivers products to end-users/customers only. Any purchase of products from The Media Skool Online Store for the purpose of reselling is forbidden. We reserve the right to refuse or cancel your order if we have reasonable grounds to believe that you are not purchasing the products for personal use.

Intellectual Property Protection

All content included in or made available through our Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, campaign titles and data compilations is the property of The Media Skool Online Store or its content suppliers and is protected by copyright laws and treaties around the world. All such rights are reserved by The Media Skool Online Store and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Site are trademarks of The Media Skool Online Store in Singapore and other countries. The Media Skool Online Store 's trademarks may not be used in connection with any product or service that is not provided by The Media Skool Online Store, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Media Skool Online Store. All other trademarks not owned by The Media Skool Online Store that appear on the Site are the property of their respective owners. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors. In the event The Media Skool Online Store becomes aware of any infringement of its intellectual property rights, it shall not refrain from taking any relevant legal action. If you print, copy or download any part of our Site in breach of these Terms and Conditions, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by The Media Skool Online Store or its licensors.

Data Protection

Once you have placed an order, this means you agree that The Media Skool Online Store may store, process or use the data you provided for the purchase of the product or service. This also means that you agree for your data to be archived and/or circulated within The Media Skool Online Store, so you can receive information regarding The Media Skool Online Store products or services that may interest you.

Force Majeure

If The Media Skool Online Store can not fully fulfill the obligations of this Sales Agreement due to force majeure, we will notify you within 5 days from the date of the force majeure (if the notice can not be delivered within the aforementioned period due to a force majeure incident, The Media Skool Online Store will notify you within 5 days after the conditions of the incident have been eliminated). If The Media Skool Online Store fails to fulfill the Sales Agreement due to force majeure, we shall be wholly or partially exempt from liability or responsibility. Force majeure events include, but are not limited to, earthquakes, flooding, lightning strikes, snowstorms, and government action.

Protocol Conflict

This agreement applies to all products sold at The Media Skool Online Store. If The Media Skool Online Store makes any specific sales policy for any product, and there exist conflicts between the sales policy and this agreement, please take the product sales policy as the standard.